Ironclad Guarantee – Lifetime Warranty on Hi-Gears Products

Hi-Gears is dedicated to delivering high-quality products to all our customers. We proudly offer a lifetime warranty on all our products to the original owner, covering any manufacturing defects in materials or craftsmanship.

We offer a hassle-free return policy on all purchases made from Hi-Gears, including both new and sale items. While there is no strict time limit for returns, we ask that returns for size or color issues be made promptly, and items must remain in new, unused condition with original tags attached. Returns made more than one year after the purchase will be refunded with a Hi-Gears merchandise credit.

Please be aware that due to high return volumes and updated safety protocols, processing times for returns or repairs may take up to 12 weeks or longer.